Privacy Policy

1. Information We Collect

We collect information in two ways: directly from you when you voluntarily provide it, and automatically as you navigate our website.

Information You Provide

When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, property address, and a description of the work you need. We only collect what you choose to submit. We do not require an account to use our site.

Information Collected Automatically

Like most websites, our site automatically collects certain technical information when you visit, including your IP address, browser type, operating system, the pages you view, and the date and time of your visit. This information is collected through standard server logs and third-party analytics tools such as Google Analytics. We may also use cookies or similar tracking technologies to understand how visitors use our site.

2. Cookies and Tracking

Cookies are small text files stored on your device by your browser. We use cookies and similar technologies to:

• Remember your preferences during a session
• Analyze site traffic and usage patterns through analytics tools
• Understand which pages and content are most useful to visitors

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our site may not function as intended, but the core information on this site remains accessible.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and messages
• To schedule appointments and follow up on project inquiries
• To improve our website and understand what information is most useful to visitors
• To communicate with you about your project before, during, and after the work is done
• To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails or share your contact information with advertisers.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information in the following circumstances:

• Service providers. We use third-party tools to operate our website, including form providers (such as Tally) and analytics services (such as Google Analytics). These providers may process data on our behalf under their own privacy policies.
• Legal requirements. We may disclose your information if required to do so by law, court order, or a valid request from a government authority.
• Business transfers. If our business is sold or transferred, customer information may be included as part of that transaction, subject to the same privacy commitments described here.

5. Data Retention

We retain contact and project inquiry information for as long as it is reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship and for a reasonable period afterward in case of follow-up questions, warranty inquiries, or legal requirements. Analytics data is retained according to the settings and policies of the analytics provider we use. You may request deletion of your personal information at any time by contacting us at the email below.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of analytics tracking by using your browser settings or a tool like the Google Analytics Opt-Out Browser Add-on

To exercise any of these rights, contact us at hi@edinburgmasonry.com. We will respond within a reasonable time and will not charge a fee for standard requests.

7. Children's Privacy

Our website is intended for adults seeking information about construction and masonry services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.

8. Links to Other Sites

Our website may contain links to third-party websites such as mapping services, review platforms, or social media pages. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies before providing any personal information.

9. Security

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, or loss. Our website is served over HTTPS, and we limit access to personal information to people within our organization who have a legitimate business reason to see it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take this responsibility seriously.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after a policy update constitutes your acceptance of the revised terms.

11. Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, contact us: